customercare@one4all.com.gh

(+233)55-614-5937

FAQ

  1. Pan African Expansion Project
    1. How to partner with us?
      To partner with us, kindly send an email to abubakar.iss-hak@one4all.com.gh, stating your interest with a description of what you do.
    2. What are our obligations?
      In our partnerships, under the Pan African Expansion Project, we provide everything to do with technology, including cost.
    3. What are our partners’ obligations?
      Our partners handle everything to do with business development, stakeholder engagement, and operations within their country.
  2. Our gateways
    1. What is a Prymo gateway?
      Our Prymo gateway is a convergent solution that takes electronic values from various entities (such as mobile operators, internet service providers, utility companies) and creates a series of universal access points for various targeted audiences.
    2. What values can they manage?
      Our Prymo gateway can manage telecom airtime, data, mobile money, utility values, and other forms of electronic values.
    3. Who are the targeted partners?
      Our partners are businesses in other African countries that can do business development, stakeholder engagement, and operations within their country.
    4. Who are the targeted end-users?
      Our Prymo gateway, in collaboration with our local partners, will be targeting entities seeking our universal access:

      Via the internet such as banks, payment platforms, and online firms;

      Via the internet and scratch cards by promoters of various products/services and directly by end-users;

      Via USSD on the phone by street wholesalers, retailers, and directly by end-users.

  3. Our Products
    1. How does our scratch card work?
      All our scratch cards work by dialing *shortCode*PIN# to access the service.
    2. How do our web solutions work?
      Our web solutions are via:

      Web browsers;

      API back-end connections;

      Mobile apps

    3. How does our phone-based solution work?
      All our USSD phone-based solutions work by dialing *shortCode# to access the service. Via:

      USSD strings;

      and following the USSD prompt.

    4. How do our partner customized solutions to work?
      Our team of multi-disciplinary ICT experts can work with our partners as sub-contractors and also directly with clients to develop various ICT solutions that cover:

      Networking solution

      Application solution;

      Transition solution;

      Payment solutions;

      and more.